Rating & Reviews Audit & Strategy
Establish a Ratings & Reviews strategy to highlight your consumers’ voices and boost your product conversions.
How can you encourage more positive and authentic customer reviews?
How can negative reviews be handled constructively to improve brand image?
Is my customer review analysis process optimized enough to provide actionable insights?
Does my current strategy maximize the impact of reviews on sales?
Enabling you to achieve your goals
EVALUATE THE COLLECTION OF CUSTOMER REVIEWS
We analyze your review collection methods to identify areas for improvement that will increase the number and quality of reviews.
OPTIMIZE THE VISIBILITY OF REVIEWS
We help you showcase customer reviews on your website and other channels to increase consumer confidence and improve conversion rates.
ANALYZE CUSTOMER INSIGHTS
We leverage data from reviews to provide you with key insights, identify strengths and areas for improvement as perceived by your customers, and inform your product and marketing strategy.
Key benefits to overcome your challenges